|Authors or developers||
Utilization Review Accreditation Commission (URAC)
|Country / Language||United States / English|
|Creation or publication date||2011|
|Clinic context||Primary care
Various clinical contexts
|Target users||Any healthcare professionals|
|Pre or post licensure||Both pre- and post-licensure|
|General objectives||• To self-assess in the following key areas:
o Core Quality Care Management
o Patient-Centered Operations Management
o Access and Communications
o Testing and Referrals
o Care Management and Coordination
o Advanced Electronic Capabilities
o Performance Reporting and Improvement.
• To identify measures directly pertinent to the provision of high quality patient-centered care.
• To provide an overview and recommendation of publicly available patient experience surveys.