Program

Program Name: Intensive communication skills program (Four Habits model)

Authors or developers

Terry Stein
The Permanente Medical Group
Kaiser Permanente
Northern California
Oakland, CA
United States
terry.stein@kp.org
Country / Language United Sates/English
Creation or publication date 1996
Clinic context Both primary or speciality care/any clinical domain
Target users Physicians
Pre or post licensure Post-licensure
General objectives To learn strategies for helping patients interpret risk.
To acknowledge clients' personal situation.
To identify strategies to assess and address decision making needs.
To coach a client facing a difficult decision.
To identify sources of decision support tools.
Format Group course with different educational activities