| Authors or developers | Utilization Review Accreditation Commission (URAC) |
|---|---|
| Country / Language | United States / English |
| Creation or publication date | 2011 |
| Clinic context | Primary care Various clinical contexts |
| Target users | Any healthcare professionals |
| Pre or post licensure | Both pre- and post-licensure |
| General objectives | • To self-assess in the following key areas: o Core Quality Care Management o Patient-Centered Operations Management o Access and Communications o Testing and Referrals o Care Management and Coordination o Advanced Electronic Capabilities o Performance Reporting and Improvement. • To identify measures directly pertinent to the provision of high quality patient-centered care. • To provide an overview and recommendation of publicly available patient experience surveys. |
| Format | Toolkit |